Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Fixed Term Contract
EE position: No
IntroductionApplies change management principles, processes and behaviours to effectively identify, manage, initiate and influence change, and manage and support others through it.
Key ResponsibilitiesStakeholder Management and Engagement Conducts stakeholder analysis to ensure stakeholders needs and expectations are identified.Identifies and analyses stakeholder resistance.Regularly updates key sponsors to ensure they provide visible leadership and support for change.Change Impact and Assessment Conducts the impact and gap analysis.Designs and manages the change enablement plan.Training Delivery and Support Conducts training need analysis in order to understand and plan for training requirements.Design content and manages the training programmes.Facilitates relevant learning and development work.Communication and Engagement Designs communication material tailored to audience need.Develops communication plan aligned to the project milestones.Delivers the communication plan and monitors its effectiveness.Go-live and Post Implementation Plan Assist with the preparation of handover plans.Supports the business in the transition of BAU.Conducts PIR to ensure that the new capabilities are being embedded and established.Project Enablement and Change Integration Defines and measures success metrics and monitors change progress.Provides ongoing support structure and identifies continuous improvement plans.Reports, plans and manages risks and issues to ensure mitigation and escalation.Plans the resource utilisation across the change initiative.Qualifications 4-8 years' experience.Led slightly complex to complex change initiatives.Multi functional/Medium scale change.Relevant qualification or experience in systems and processes related to the project type or business unit.
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