Change Facilitator And E-Learning Coordinator

Change Facilitator and e-learning coordinatorCape Town, South Africa | Posted on 31/05/2024
Why does Both& Digital Transformation exist? To represent a new level of consciousness in business, by utilising technology to unlock business capacity and higher level thinking.
What does Both& do? Help the management of dynamic businesses to unlock optimal potential, by:
Automating repetitive tasks with relevant software
Working with business users to get rid of their biggest obstacles for success in their role
The purpose of the Change Facilitator role: As a natural listener, the Change Facilitator plays a key role in empathising with business users on their professional journey during software implementation projects aiming to achieve streamlined work, processes and operational success.
The Change Facilitator meets a person at their level of tech proficiency and creates a safe space to guide them on a path of digital transformation. They create contextual understanding in a safe environment, producing training content and ultimately facilitating sustainable change to achieve improved performance over time.
In addition to working on client digital transformation projects, the Change Facilitator manages change on Both&'s internal continuous improvement journey. By showing others how to work effectively, using digitally enabled tools, Change Facilitators inspire businesses to get future fit.

Requirements High Emotional Intelligence
Logically formulated, practical view of psychology and learning in the workplace
Ability to facilitate complex meetings in a clear, outcome orientated manner
Ability to understand complex topics to simplify appropriately  and clearly communicate them  with a holistic perspective
Ability to discern learning style preferences
Ability to coach / teach 
Skill requirements: Interpersonal skills
Pragmatic problem solving skills
Exceptional verbal & written communication skills
Requirements: Minimum BCom (Industrial Psychology) or similar degree or diploma
Completed Design Thinking course will be preferable
Fast learner
Polite
Strong internal local of control
Resilient
Data & logic driven
Technologically savvy

Multi-industry exposure Work with a balanced team, striving for continuous improvement Investment in your personal & professional development Be part of a like-minded team on a mission to evolve business. High responsibility - high freedom environment Creative, hybrid (home & co-working) work environment Conscious, logic driven work environment (also called an "idea meritocracy")
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