At ABS Kids, championing children with autism is our privilege and our passion. The work we do, the breakthroughs we experience, and the goals our clients reach … all of it is our "wow." These wow moments are results of the hard work we put in, together with the children and families we serve as we work to uphold our mission every day. Join us and discover your wow moments.It's in the wow moments that we find our purpose.ABS Kids is looking for a Center Support Specialist to join our team in St. George, UT. The Center Support Specialist is responsible for being the first face for clients that come into the clinical offices and assist employees in a variety of ways. In addition this role is responsible for providing administrative support to the regional administration team and providers. This role is subject to change as we reorganize internal functions and requires flexibility, adaptability, and comfort with change.Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care team, who in turn deliver the highest quality ABA therapy to our clients.Compensation and Benefits:$18 / hour - based on qualificationsFull benefits - Typical hours M-F 8a-5pCasual work environmentOpportunities for advancementWhat Would You Do?Reception Responsibilities:Greet clients and make sure appropriate forms are complete, insurance cards uploaded, and a picture of the client is on file.Make reminder calls one week prior to and the day before scheduled appointmentsReview account to see if a client has missing documents and obtain any missing informationReschedule cancellations/No call no shows for assessmentsLook over all inventory, including office supplies, kitchen supplies, cleaning supplies, and any clinical requests on a weekly basisFill out the order request form on a weekly basisCommunicate needs to the office manager in an emergency situationTidy lobby to maintain a professional atmosphere and all other areas of the ABA Therapy CenterMail paper packets to clients as neededAnswer calls and emails from clients and staff as neededPut up office supplies and mark log as received as they are receivedAssist providers with any questions or office needsMake sure the mail is distributed dailyScheduling ResponsibilitiesModify or adjust Behavior Technicians (BTs) schedules when clients cancelCommunicate with supervising Behavior Analyst about schedule changesResponsible for the tracking and administration of the cancellation policyWork with our BTs when they need to cancel due to illness and make sure those clients are rescheduledEnsure BT submits PTO in our payroll system as neededRun weekly reports to monitor call outs by Behavior Technicians.Run daily unconverted appointments audit reportAdhere to federal HIPAA regulations, as well as any company policies & proceduresWho Are We Looking For?High school diploma or GEDExperience: 1-2 years of medical office or administrative office experienceProfessional and excellent communication skillsThis position requires the ability to multi-task and have a high attention to detailWho We Are:It's in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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