Responsibilities:Be in touch with the latest mobile/technologyManage assetsDeliver and maintain a great customer brand experienceGrow cellular sales turnoverDrive high operational standardsImplement visual display principlesEnsure effective administration management (process)Qualifications:A Grade 12 qualificationRetail cellular experience (essential)Skills:Knowledge of a variety of mobile productsAbility to work flexible hours in the ever-changing retail environmentA customer-centric attitude and approachA passion for excellent customer service and sales environmentBe computer literateHave a preference to work with adminThe ability to communicate and persuade effectively at all levelsAbility to show initiative and be resourcefulAbility to source and implement effective solutions in a fast-paced environmentCustomer service deliveryStrategic sales planningManaging the sales processCustomer value managementCompetencies and Behaviours for Success:Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Effectively building formal and informal relationship networks inside and outside the organization.Building strong customer relationships and delivering customer-centric solutions.Making good and timely decisions that keep the organization moving forward.Anticipating and adopting innovations in business-building digital and technology applications.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Good verbal/written communication skills and good organizational skillsStrong organizational and planning skillsThe ability to multi-task in a fast-paced environmentThe ability to work independentlyThe ability to take initiativeA high level of attention to detailNote: Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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