Responsibilities:Be in touch with the latest mobile/technologyManage assetsDeliver and maintain a great customer brand experienceGrow cellular sales turnoverDrive high operational standardsImplement visual display principlesEnsure effective administration management (process)Qualifications:A Grade 12 qualificationRetail cellular experience (essential)Skills:Knowledge of a variety of mobile productsAbility to work flexible hours in the ever-changing retail environmentA customer-centric attitude and approachA passion for excellent customer service and sales environmentBe computer literateHave a preference to work in adminThe ability to communicate and persuade effectively at all levelsAbility to show initiative and be resourcefulAbility to source and implement effective solutions in a fast-paced environmentCustomer Service DeliveryStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementCompetencies and behaviours for success:Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Effectively building formal and informal relationship networks inside and outside the organization.Building strong customer relationships and delivering customer-centric solutions.Making good and timely decisions that keep the organization moving forward.Anticipating and adopting innovations in business-building digital and technology applications.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Good verbal/written communication skills and good organizational skills.Strong organizational and planning skills.The ability to multi-task in a fast-paced environment.The ability to work independently.The ability to take initiative.A high level of attention to detail.Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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