Cellular Specialist (120Hr) - Jet Cellular - Cosmo Mall

Responsibilities:  


Be in touch with the latest mobile/ technology 
Manage assets 
Deliver and maintain a great customer brand experience 
Grow cellular sales turnover 
Drive high operational standards 
Implement visual display principles 
Ensure effective administration management (process) 

Qualifications: 


A Grade 12 qualification 
Retail cellular experience (essential) 


Skills:  


Knowledge of a variety of mobile products 
Ability to work flexible hours in the ever-changing retail environment 
A customer-centric attitude and approach 
A passion for excellent Customer services and sales environment  
Be computer literate 
Have a preference to with work admin 
The?ability to communicate and persuade effectively at all levels 
Ability?to show initiative and be resourceful 
Ability?to source and implement effective solutions in a fast-paced environment 
Customer Service Delivery 
Strategic Sales Planning 
Managing the Sales Process 
Customer Value Management 

Competencies and behaviours for success:  


Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
Effectively building formal and informal relationship networks inside and outside the organization. 
Building strong customer relationships and delivering customer-centric solutions. 
Making good and timely decisions that keep the organization moving forward. 
Anticipating and adopting innovations in business-building digital and technology applications. 
Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
Making good and timely decisions that keep the organization moving forward. 
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
Good verbal/ written communication skills and good organisational skills 
Strong organizational and planning skills 
The ability to multi-task in a fast-paced?environment 
The ability to work independently 
The ability to take initiative 
A high level of attention to detail 




Please ensure that your line manager is aware of your application for this role 


Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 



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