Cellular Specialist (120Hr) - Hi Umlazi Durban (Kzn)

Responsibilities:

Be in touch with the latest mobile/technology
Manage assets
Deliver and maintain a great customer brand experience
Grow cellular sales turnover
Drive high operational standards
Implement visual display principles
Ensure effective administration management (process)

Qualifications:

A Grade 12 qualification
Retail cellular experience (essential)

Skills:

Knowledge of a variety of mobile products
Ability to work flexible hours in the ever-changing retail environment
A customer-centric attitude and approach
A passion for excellent customer service and sales environment
Be computer literate
Have a preference to work with admin
The ability to communicate and persuade effectively at all levels
Ability to show initiative and be resourceful
Ability to source and implement effective solutions in a fast-paced environment
Customer Service Delivery
Strategic Sales Planning
Managing the Sales Process
Customer Value Management

Competencies and behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/written communication skills and good organizational skills.
Strong organizational and planning skills.
The ability to multi-task in a fast-paced environment.
The ability to work independently.
The ability to take initiative.
A high level of attention to detail.

Note: Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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