Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring customer satisfaction. Ensure that no goods/stock pass through the Point of Sale (POS) without it being paid for.Requirements:Grade 12 or minimum of 1 (one) year work-related experienceAbility to communicate in English and the dominant language spoken in the geographical area where the position is availableAbility to perform basic calculations accuratelyMust have strong administration skillsMust be willing to work shifts, weekends, and public holidaysMust be able to work under pressureEnsure that all cash (including floats and petty cash) allocated to you balance (No shorts and overs)Ensure goods are correctly identified and captured on the Point of Sale Terminal.Capture the correct payment type received from customers on the Point of Sale TerminalEnsure you have sufficient change at all timesEnsure pick-ups are done accurately and within the set parametersEnsure cash-ups are done accurately at the end of your shiftEnsure all your daily takings have been dropped into the drop safe/vaultEnsure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.Administration:Sign, compile, and file all related documentation relating to the Cashiers functionCustomer Service:Offer fast, friendly, and efficient service to all Cashbuild customers when checking in and out customers' goodsDirect customers to the relevant person who can assist him/herEnsure that you comply with the company's dress codeSafety (OHSA) Requirements:Safety (OHSA) compliance (e.g., ensure customer and staff safety) within the area of responsibilityReport any discrepancies to the Store ManagerSecurity Awareness:Security (e.g., ensure system password control at till point is adhered to)Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirementsDrive for Results:Achieves set targets and completes work accurately and at the required standardDelivers best practice quality/standards as established in the companyMakes an effort to follow through on commitmentsSolve Problems:Identifies problems and seeks root causeResolves problems and escalates issues accordinglyUses relevant information available in own department and operational work environment to resolve problemsMake Decisions:Makes decisions within the framework of company policies and within set timelinesMakes decisions giving due consideration to the consequences of the decision made in area of responsibilityImplements decisions made in line with agreed processes and policiesPlan:Plans within the framework of operational/department policies and proceduresHandle Pressure:Handles pressure well and is consistent in controlling own responses irrespective of time or workload pressuresCommunicate:Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company valuesEnsures relevant information is shared with appropriate stakeholders
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