Dis-Chem Pharmacies requires experienced fixed term Cashiers for their Artem store in Sea Point. To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements: Grade 12 / MatricA minimum of 6 months' experience cashier/till operations experienceComputer literate – MS OfficeSound numerical skillsStrong command of the English languageBasic customer serviceWilling and able to work retail hoursJob Description: Adhere to Dis-Chem's customer service policies and proceduresEstablish a professional relationship with customersReport customer complaints and compliments to the Frontline Supervisor, or store managementAdhere to the customer turnover hourly rateBe aware of current sales and promotionsEnsure colleagues and customers are not exposed to any riskCarry out and manage Dis-Chem 5 star communication principlesBe responsible for cash flowEnsure all line voids and price changes are approved and signed off by the supervisorExchange merchandise for customers and accept returned goods by customers when authorised to do soTransact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-ChemProcess all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)Ensure cash is placed in drop safe according to Dis-Chem's SOPsEnsure usage of your code and password is restricted to only you; is safe, and is changed regularlyEnsure all outgoing stock/items/scripts are scanned and paid forEnsure that all money is strictly kept safely and securely inside the tillHandle daily takings confidentially, and only discuss with managementBe alert, recognise and report suspicious behaviour to managementAddress queries regarding store merchandiseAdhere to Dis-Chem's security policies and proceduresCompetencies: In-depth knowledge of operating cash registers, and maintaining cash drawersKnowledge of processing sales, refunds and paymentsStrong command of English (written and oral)AccuracyAttention to detailPresentableEmotional intelligenceSocial awarenessAccountabilityProblem-solvingAnalyse basic reportsTrustworthy and honestTime managementAdvantageous: Third additional languageSpecial conditions of employment: Willing and able to work retail hoursReliable transport and/or reside in close proximity to the storeSouth African citizenClear credit and criminal recordsRemuneration and benefits: Market-related salaryONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
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