Introduction
Retail Cashier
Welcome to the Toys R Us world of awwwesome, where we want your little ones' imaginations to run free!
Toys R Us and Babies R Us are well-established international brands. Commonly referred to as the "World's Greatest Toy Stores", Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, Botswana, and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complemented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?
Then we are looking for a Cashier and would like you to join our team!
Job Purpose:To operate cash registers, accurately process acceptable methods of payment, and resolve customer queries.
Key Skills Needed:
Fantastic customer service skills
Sales driven
Numeracy
Time Management
Appropriate Computer skills
Key Performance Areas:
Providing AWESOME customer service to give customers a WOW experience
Attend to unique and individual shopping needs of each customer and always put the Customer first
Adhere to all basic customer service standards to ensure that customers receive prompt and efficient service
Selling goods and most importantly add on sales and services at POS
Prepare for the start of the day and accept all transactions according to the standard operating procedures of the company
Adherence to all Merchandising and housekeeping standards and schedules
Operate cash registers and receive payments for goods purchased by customers
Examine returned goods and report back to Managers for appropriate actions
Ensure that all POS is in accordance with standard operating procedures on the sales floor
Preparation, implementation, and maintenance of all advertised sales promotions at POS
Ensuring that goods are correctly priced and displayed at POS
Participating in stock takes and stock counts
Minimize stock loss
Minimize expenses in area of responsibility
Maximize sales in all areas
Protect Company's assets in area of responsibility
Entry Requirements:
Matric Certificate
6 (six) months retail experience
Must have own or reliable transport to be able to work shifts
General:
To undertake any other relevant duties requested by Senior Management
To undertake all mandatory and service training as required
Maintaining the strict confidentiality of all information
To undertake an appraisal and personal development review regularly
To take responsibility and accountability for being up to date with current SOPs
Co-operating fully in the introduction of any new technology and new methods.
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