THE JOB AT A GLANCE
To Coordinate the delivery of clinical rehabilitation service: physical therapy, occupational therapy, speech therapy and other necessary treatments. Serve as a liaison between the various functions in the Welkom Facility: Nursing care, hospital admission team, the various rehabilitation professionals (onsite and the sessional ones) and Operations to ensure effective communication and care continuity. Focal point for rehab patients, families and employers at the Welkom Facility.
WHAT WILL YOU DO?
Rehabilitation Tasks
In sub-acute hospital:
Liaison between Rehab case managers within RMA and the Welkom admission team and therapists
Coordinate medical documents nursing and rehabilitation teams
Assist with discharge planning sub-acute unit / home discharge
Coordinator of initial planning meeting (IPM), family meeting and discharge meetings therapy professionals
Evaluate quality of rehabilitation care
Be able to authorize treatments when required for rehabilitation for medical invoice payments
Provide rehabilitation plans and report for each case
Plan and coordinate discharge plan MDT as well as operator (admission/ administration team)
Coordinate transitioning to Vocational Rehabilitation/ re-skilling programs
Coordinate social reintegration such as caregiver training/ home adaptation/ equipment authorization.
Social Re-integration Pillar Tasks
Coordinate psychosocial support with relevant MSPs for intervention
Coordinate all activities related to "independent living": home adaptation, return to adaptive sport/ recreational tasks. Assess adaptive equipment and authorize. Link employee to relevant recreational organizations. Coordinate return to driving and engage relevant service providers/ agencies.
Home adaptations/ Care Facility admission:
Coordinate Social Worker/OT/PT for home evaluation and report- in SA and SADC
Coordinate home adaptation process such as finalization of claim (internal RMA liaison), coordinate funding of construction for recommended adaptations, liaison with employer. Track and report home adaptation success
Assess suitability for long-term placement, where worker is severely impaired/ no caregiver. Coordinate placement options.
Patient and Family Communication
Centre of communication between patients and their families about the rehabilitation process, expected outcomes, and home care strategies
Ensure that patients and families are informed about available resources and support services.
Discharge Planning
Develop and implement discharge plans that ensure a smooth transition from the hospital to home or next care setting (for Voc reskilling for instance or step-down care)
Coordinate with Rehab case managers in Parktown and outpatient rehabilitation facilities to arrange post-discharge care.
Quality Assurance and Improvement
Monitor and evaluate the quality and effectiveness of rehabilitation services
Ensure accurate and timely documentation of patient assessments, care plans, progress notes, and other relevant information
Ensure compliance with all regulatory requirements, hospital policies, and best practice standards
Participate in quality improvement initiatives to enhance patient outcomes and service delivery. Coordinate teams for this
Reporting Tasks
Internal
Daily record keeping on the tracking platform with Rehab Case managers in Parktown
Tracking sub-acute (wound) care and rehabilitation care and providing dashboard
Monthly reports, to Rehabilitation manager
Interdependent team: PMP, CCA, HUM, Rehab case managers and Operations at Welkom.
External
Employer: rehab report with individual case management plan, interpretation, and relay RTW possibility
Sessional Medical professionals
Families
Referral institutions
MSP: authorization/ repudiation of rehab treatment/ equipment.
Service Providers:
Vocational Re-skilling SP, NGOs.
Customer / Stakeholders
Establishes relationships with, meets or renders services to on a regular basis
Responsible for customer service: surveys and reporting for continuous improvements.
WHAT WILL YOU GET IN RETURN?
We offer great opportunities for personal and professional development in a stable company that is 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.
Turnaround time
The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.
Our commitment to transformation:
In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
WHAT YOU'LL BRING TO THE TABLE?
Physiotherapy, Occupational Therapy, Social Work, and Nursing Degree
Post Graduate diploma in Vocational rehabilitation (Advantageous)
HPCSA /SANC/ Health care body registration
3 - 4 years of clinical experience in a rehabilitation setting with a deep understanding of Rehab processes and patient care
3 - 4 years' experience in Rehabilitation/Disability case management/Return to work program
Clinical coordination/ Time Management
2 - 3 years Claims management experience (Advantageous)
Microsoft package - Clinical management software
Deciding and initiating action
Communication/Client liaison/Inter-personal skills
Role is based in WELKOM - Required to be based in and around Welkom
Willing to travel.
Analyzing clinical data
Time Management & Organising
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