Care Expert Navigator

Mediclinic Durbanville| Durbanville, Cape Town | South Africa Closing date: 12/09/2024 Number of positions: 1 Recruiter name: Monique Joy Hector Reference number: 53637 Workplace Type: On-site Permanent MAIN PURPOSE OF JOB To support a comprehensive, professional, and integrated care expert service to patients in collaboration with the internal and external healthcare teams. KEY RESPONSIBILITY AREAS Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge. Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers. Fulfil a patient liaison role throughout the delivery of the Care Expert product. Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance. Drive a culture of improvement, quality and cost efficiency. Ensure effective communication and empowerment around value-based care within the units. REQUIRED EDUCATION Degree / Diploma in General Nursing or B-degree in ancillary services. REQUIRED EXPERIENCE 5 years' experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting or hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.). REQUIRED JOB SKILLS AND KNOWLEDGE Pharmacology, including Clinical pharmacy and antimicrobial stewardship.Clinical information capturing and data analytics.Cost per event management.Nursing care within an acute-care setting.Evidence-based practice and guidelines.Computer literacy (MS Office).Risk identification and supporting protocols, e.g. IPC.Clinical pathways. All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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