Job requisition id: R16131
Job DescriptionTo build and execute campaigns and analyze the quality of customer campaigns.
Identify process improvements i.e., cost savings or efficiency improvements.Cultivate and manage objective working relationships with various stakeholders i.e., technical, business, project managers, and testing analysts in recommending business solutions.Maintain expert knowledge on relevant legislative amendments, industry best practices, and provide proactive advice and solutions to relevant stakeholders.Manage stakeholder activities including loading of campaigns, issuing of MIS, and all related and relevant quality assurance duties.Drive improvement of campaign performance and successes with regard to target market, quality of data, relevance of offer, customer experience, and customer requirements.Track and report on client campaigns and initiatives.Facilitate quality delivery across various teams by monitoring business requirements.Take all necessary actions to ensure compliance with relevant statutory, legislative, policy, and governance requirements in the area of accountability.Ensure implementation of relevant policies, governance, and practice standards across the business.Maintain up-to-date knowledge of local and global trends.Provide thought leadership and expertise.Extract data from various sources to create BI reports.Resolve queries as and when required (small to medium data extracts).Additional RequirementsWe are looking for at least 5 years' experience in a similar role.Experience in extracting data from various sources for BI reports.Resolving queries when required.Relevant Qualification.Job DetailsTake note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below. All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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