Call Centre Team Leader

Call Centre Team Leader Position

We are in search of a highly motivated and professional team leader to join our collection department in Centurion

Job type: Permanent
Salary: R12.000 + Commission (Depending on Experience)


Duties:

To manage a call center by maintaining a professional relationship with clients through ongoing excellent customer service

Requirements
• Must be available immediately
• 5 years plus experience in collections
• Minimum 5 years leadership experience as a Team Leader
• Matric
• Own transport
• Computer Literacy
• Telephone Etiquette
• Excellent communication, interpersonal, and customer service skills including good speaking skills and good listening abilities
• Must be proficient in English and Afrikaans

Attributes:

• Attention to detail
• Strong leadership and coaching skills
• Ability to work as part of a team as well as alone
• Work under pressure
• Good communication skills
• Good time management
• Positive Attitude