Main purpose of the job:To perform telephonic data collection tasks from households in the Gauteng Research Triangle (GRT-Inspired, including Hillbrow, Melusi and Atteridgeville West)Location:Wits School of Public Health, Parktown - JohannesburgKey performance areas:Administer the questionnaire telephonically and simultaneously enter information into the relevant databaseEnsure daily telephonic data collection targets are metIdentify and escalate priority issuesRoute calls to appropriate resourceDocument all call information according to standard operating proceduresParticipate in regular and ad hoc training and meetings for data collectionEducate research participants on GRT Inspired research activitiesConduct any other duties assigned by the line managerRequired minimum education and training:Grade 12Required minimum work experience:Minimum 1-year experience as fieldworker or call centre agent.Desirable additional education, work experience and personal abilities:Fieldwork or call centre work experience will be an advantageGood voice projectionGood data capturing and typing skillsEmpathy with the respondent is vitalAbility to work independently and as a part of a multidisciplinary teamTO APPLY:Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions.Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.The closing date for all applications: 26 November 2024.Please note:AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.Wits Health Consortium will only respond to shortlisted candidates.Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.AJ Personnel does not have any salary or other information regarding the position.
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