Call Centre Agent With Re5

Telesales Consultant with RE5 (POS24157)Salary + Commission + Attendance BonusLocation: FourwaysRequirementsMust be well-spoken and target drivenRE 5 CertificateAt least one year's experience selling Short Term Insurance, Life products, and/or Banking ProductsEnsure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).Good customer care skillsMust have experience in Microsoft Outlook and Excel and preferably Xplan CRM packageMust be able to work from home - VIRTUALMust have the ability to meet deadlines and keep work up to dateDutiesArrange Virtual Zoom or Team meetings for AdvisorsArrange client reviews, update review dates, create TASKS on the CRM Package.Cross selling on the existing database - Use a script to present information and explain available productsConvert leads to sales - Looking for opportunities to bring on new clients - Explain products and prices, and answer questions from customers.Capture new leads/clients on the CRM packageFollow up on quotations and consents issuedFollow up on Campaigns & In-house servicingExplain products - Handle and overcome objectionsClosing Date: 17 May 2024To apply for this role, please make sure that you meet all the requirements. Email CVs to ****** and use POS24157 in the subject line.
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