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Call Centre Agent

Call Centre Agent
Company:

University Of Fort Hare

Place:

Johannesburg, Gauteng

Job Function:

Customer Service

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Details of the offer

We are looking for Call Centre Agents which will manage emergency (IER application) and routine telephone calls from clients across different product ranges.
Job Summary Manage the Integrated Emergency Response (IER) applicationOperate a multi-line telephone console and alert systemObtain pertinent information necessary to the dispatch processUse the network to exchange information with other law enforcement and/or emergency response units Qualification Matric BBA/First Aid level 3National Certificate in Emergency Care (Desirable)Experience 2 years' experience in an Emergency Contact CentreCustomer Care experienceExperience in working in shiftsUnderstand basic dispatch codes, as well as standard abbreviations
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Source: Jobleads
Job Function:

Requirements

Call Centre Agent
Company:

University Of Fort Hare

Place:

Johannesburg, Gauteng

Job Function:

Customer Service

Report this offer

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