Call Center Trainer

We are looking for a talented Training Instructor!
 Work site: Johannesburg, South Africa Open availability Job role: Teach new staff and operational staff the knowledge and skills necessary for the correct execution of their jobs, through teaching methodologies that guarantee an effective and efficient process.
Specific functions: 1.
Provide training or knowledge updating courses, according to the program established in the training agenda.
2.
Document and communicate details of behaviors and incidents.
3.
Participate and satisfactorily complete training for new campaigns to adapt content and manage quality training goals in courses subsequently taught internally.
4.
Modify and adapt teaching material based on updates to policies and procedures of each campaign and requirements.
5.
Design and implement educational tools and/or platforms that allow evidence of the new employee's learning curve to be stored during their training period.
Requirements : 1.
Degree truncated or finished in related area.
2.
Schedule flexibility: Availability to work weekends / Availability to work varied hours.
3.
Bilingual (English B2) 4.
MS Office Package  Apply today by sending in your resume!