Mission:Epiroc Electrification Solutions (EES) is leading the charge to electrify the underground hard rock mining industry. With solutions such as battery electrical vehicles, chargers, and other infrastructure products, we are expanding our capabilities and our vision to promote a circular economy by offering trailing cable repairs to the industry.Main duties and responsibilities:Provide trailing cable repairs to the required Epiroc and Customer standards for Quality.Report writing and assessment of Trailing Cable Condition.Managing Orders Received and backorders.Supporting Service Administrators with development of Quotations for Cable Repair work.Liaise with clients on work in progress at the direction of the Cable Repair Supervisor.Support other EES Functions of the business when required.Travel to site for on-site cable repairs.Work Overtime as and when required.Ensure repair and manufacturing work on-time, within budget and to meet the relevant Quality and Safety Standards.Adhere to Epiroc Code of Conduct.Adhere to Epiroc and site specific safety regulations.Submission of timesheets and utilization of 85% billable hours.Competencies, skills and experience:Strong communication skills.Computer literacy.Good customer relations.Good telephone manners and skills.Good product knowledge.Interpersonal skills to work with customers and suppliers and to work as part of the Technical Support team.Selling technical skills.Be able to work independently without supervision.Be presentable to customers in grooming and dress code.Be able to manage and prioritise workload and backorders.Code 10 Drivers License.Educational Qualification:Grade 12.Technical qualification (Electrician/Millwright).Experience on underground TMM equipment.Closing Date: 27 May 2024Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.
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