Job title : Business Transformation Manager Job Location : Western Cape, Cape Town Deadline : January 10, 2025 Quick Recommended Links Jobs by Location Job by industries Key responsibilities Process Optimisation and Design Working with Head of Business Solutions to drive end to end transformation initiatives aimed at optimizing and re-engineering business processes across the business Collaboration with Cross Functional teams to implement innovative solutions, drive efficiency improvements, and ensure that the organization successfully adapts to both internal and external changes New System Implementation/Migration Ensure new system aligns with strategic goals and objectives Assess how new systems will impact business processes and overall operational efficiency Engage stakeholders early and often to build consensus around the need for the new system and to ensure their buy-in and support throughout the implementation.
Change management and Stakeholder Engagement Develop and execute change management strategies to support business transformation initiatives.
Lead stakeholder engagement, ensuring that all impacted parties understand and support the transformation goals including new system implementation and migration.
Facilitate communication and initial training to ensure smooth adoption of new processes and technologies.
Provide Training facilitators with content and FAQs to support their ongoing training.
Address resistance to change and provide coaching to leaders and employees during the transition phase.
Work proactively to address concerns Collaboration with Cross-Functional and External Teams: Work closely with senior leadership, department heads, and project teams to define transformation goals and key performance indicators (KPIs).
Collaborate with IT and internal Business Solutions team to implement digital tools and systems that support process transformation.
Work closely with Business Data Architect on the scope and design of reports to assist the teams.
Work with the Project manager to define the strategic objectives of projects so they can translate them into specific actionable projects with clear deliverables, timelines and budgets.
Work closely with third party vendors of new systems to ensure on time deliverables within scope Work closely with third party partners on their requirements with the introduction of new processes or process changes.
Performance Measurement & Continuous Improvement: Develop metrics to assess the effectiveness of transformation programs and track performance over time.
Work closely with Business Architect to ensure there are reports in place to support the teams in measuring performance Conduct post-implementation reviews and continuous improvement efforts to refine and optimize processes.
Report on the progress of transformation initiatives to senior leadership, providing insights and recommendations.
Core Competencies Strong Analytical Skills Strong Communication Skills Influencing Skills Adaptability and Flexibility Resilience Patience and Persistence Collaboration Skills Innovation and Creativity Excel Advanced Skills Knowledge on SAP Knowledge on Monday.com is advantageous Knowledge on Lucid Chart is advantageous Sales / Retail / Business Development jobs