Business Solutions Head

Details of the offer

Time left to apply: End Date: November 3, 2024 (4 days left to apply)
Job Requisition ID: R14818
Job DescriptionHello Future Business Solutions Head,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can: Manage costs/expenses within approved budget to achieve cost efficiencies.Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.Take ownership and accountability for the issues assigned or undertaken and communicate effectively with the Business by working closely with the SME to ensure best practices.Conduct client focus groups including work study analysis in order to derive a clear understanding of client user needs and requirements from a process point of view and work diligently with the technical team to translate business requirements.Perform operational workflow analysis and design of business processes (business process modelling) to simplify and streamline existing processes.You will be an ideal candidate if you: Hold a relevant degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc, or related fields.Have 8 to 10 years' experience in a similar environment.Possess an in-depth understanding of financial data and banking information systems.Have expert knowledge of Excel and Access.Experience with development and interpretation of reports.Strong knowledge and use of design process tools (e.g., Visio, Firstmap).In-depth knowledge and skills in SQL coding.You will have access to: Opportunities to network and collaborate.Challenging working conditions.Opportunities to innovate.We can be a match if you can: Comply with governance in terms of legislative and audit requirements.Provide new feature pilot support if products are tested for implementation.Conduct monthly uploading of data and extraction and store reports.Manage your own development to increase your competencies.Re-engineer the development, education, and automation of processes to assist in the transfer of knowledge.Strategically implement and mould solutions with the technical partners.Drive resolution of production incidents, monitor the processes, and assist with reporting, stakeholder management, process enhancements, and requirement grooming.Are you interested to take the step? We look forward to engaging with you further. Apply now! Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 03/11/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
Should you have any queries, please log it via MyQ.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.

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