Job title : Business Software Specialist
Job Location : Western Cape, Cape Town
Deadline : December 21, 2024
Quick Recommended Links
Jobs by Location
Job by industries
Key Responsibilities:
Provide 1st and 2nd line Audit software support (CaseWare Working Papers & internal Forvis Mazars platforms)
Support ongoing and new projects managed by the IT systems team.
Support the implementation of approved business software from Forvis Mazars Group, including locally identified software/tools.
Explore new ideas and technological solutions identified by the Innovation team to improve current corporate controls and procedures.
Gather resources or information to assist in resolving frequent problems.
Manage user provisioning and software licenses.
Conduct training and coaching sessions for end users and liaise with suppliers/software vendors for software licensing inquiries and requirements.
Assist the Lead Product Owner in gathering and documenting requirements from stakeholders.
Prioritize and manage the product backlog, ensuring alignment with business goals and objectives.
Collaborate with development teams to ensure timely delivery of software features and enhancements.
Conduct user acceptance testing (UAT) and ensure that delivered software meets user requirements.
Monitor and report on the progress of software projects, identifying and addressing any issues or risks.
Minimum Requirements
Relevant IT diploma/degree
A+/N+/MCTS certification or equivalent.
Good knowledge of Windows 10/11 operating systems and Windows servers.
Completion of relevant courses on LinkedIn Learning or similar platforms, such as product management and other Microsoft Certifications applicable to the role
Software and Tools Proficiency:
Proficiency in the following software and tools is crucial for the effective performance of the Business Software Specialist role
Experience with Microsoft 365 tools including Excel, Word, PowerPoint, Outlook, Microsoft Teams, SharePoint, and OneDrive.
Experience in developing workflows using Microsoft 365 tools such as MS Forms, PowerAutomate and SharePoint.
Good knowledge of e-Signature platforms such as DocuSign
Basic scripting knowledge in CMD/PowerShell.
Familiarity with agile methodologies such as Scrum/Kanban using project management tools such as ClickUp. Jira, Trello, or Asana
ICT jobs