Requirements:Diploma / Certificate or equivalent (NQF 5).Up to 3 years as a Business Representative or similar role within the Manufacturing environment.Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems).Responsibilities, but not limited to:1.
Sales and Business Administration:Canvassing and opening of new customer accounts based on their viability as future customers.Monitor monthly sales per customer using the Sales Management process.Daily extrapolation of sales information from the SAP system to assess actual units against target units and implement a plan of action if necessary.
Introduce new marketing and promotion ideas and assist the customer in aligning its strategy with that of the Company (Marketing Strategy).Assist with the credit application process.Co-responsible with debtors for effective, timeous collection of outstanding debtors monies.2.
Stock Control:Liaise with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.Monitor buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.Monitor stock rotations and replenish with new stock in need.Assist the customer in managing their own stock levels and mix.3.
Compliance:Reports risks or areas of concern to management within own operating area.Cost and expenditure monitored waste minimized.4.
Customer Service:Maintains effective working relationships with employees and customers to render highest quality of services.Ensure daily and weekly discussions take place with CIC and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved.Provide regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.Provide the customer with stands, POS material, claims and rotation procedure training.Update customer database by providing new information regarding new customers and / or updating existing information.Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.