iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking a highly organized and detail-oriented Business Operations Administrator to manage and improve the daily operations of our organization. The ideal candidate will be responsible for ensuring the smooth functioning of business processes, handle a variety of administrative and operational tasks, and facilitate efficient workflows. What you'll do:Performance of day-to-day tasks to ensure reliability, availability, and serviceability with minimal interruption.Work closely with internal and external teams for problem resolution.Maintain documentation.Provide recommendations on improvementsYour expertise:Solid understanding of billing and financeTroubleshooting skills.Knowledge of finance systemsManaging a small teamA positive attitude is required with excellent telephone etiquette.Team player with a good work ethic and attendance recordSelf-driven - Get the job done.Qualifications required:National Senior Certificate/ Matric/ N3Qualifications preferred:Degree or Diploma in a related disciplineITIL Foundation certificationCustomer support soft skillsOther information applicable to the opportunity:Permanent PositionLocation: Midrand (Hybrid)Work environment: Quiet office space in the home environment, at client when at work, open plan officesTravel: Must have own vehicle and valid driver's license to travel to work and back.Why work for us?If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.