Job category: SAP Consultancy and Implementation
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction A position has become available for a Business Intelligence Support - SAP BW to join our dynamic team.
The purpose of the Business Intelligence Support – SAP BW is to ensure the smooth operation and optimal performance of the SAP BW system, both old and new. The role shall provide technical support, monitor system performance, and implement enhancements and requires strong problem-solving skills, and excellent communication abilities.
KEY PERFORMANCE AREAS Provide technical support for SAP BW system, including troubleshooting and resolving issues.Monitor system performance and implement improvements as needed.Collaborate with other team members to develop and implement new features and enhancements.Conduct testing to ensure the queries built meet business requirements and are free of defects.Maintain system documentation and provide training to users as needed.Stay up-to-date with the latest developments in SAP BW technology.Any other ad hoc duties as required by management.Matric.Relevant tertiary qualification in IT, IS, or Computer Science.At least 3 years of experience in SAP BW support/testing.Strong technical knowledge of SAP BW, including data modelling, data extraction, and reporting.Experience in a support environment including handling support tickets, reporting and escalation management.Strong skills in SAP Analytics Cloud and SAP BW. The ideal applicant will satisfy the following skills requirements: A high degree of confidentiality, emotional maturity, ethical values and integrity.Must have a high stress tolerance and the ability to work efficiently under pressure.Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner.An innovative thinker and ability to solve complex problems.Must be collaborative, influential, and rational.Precise planning and excellent organisational/administration skills.Exceptional accuracy and extreme attention to detail.Quality orientated and self-driven to achieve result. Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. "Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the "Act". The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.This information is given to us, by you, voluntarily and of your own free will.If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.You have the right to access this information while in our possession and make corrections if necessary.You have the right to lodge a complaint via email with the office of the Information Regulator, at ****** , if you are unhappy with the manner in which we deal with your information. By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information."
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