Business Development Manager - South Africa

Role Overview:As an Account Manager for South Africa, you will be pivotal in managing a portfolio of key accounts, fostering long-term relationships, and driving business development. Your role will involve overseeing account management, implementing strategic plans, and generating new business opportunities to support UPI's growth objectives.Key Responsibilities:1. Lead Point of Contact: Act as the primary contact for all matters related to UPI's accounts in South Africa.2. Customer Relationships: Build and maintain strong, long-lasting relationships with customers to ensure their satisfaction and loyalty.3. Account Management: Oversee customer account management, including negotiating contracts and agreements to maximize profitability.4. Partner Strategy: Implement strategies to support market development plans and drive incremental revenue, creating value for acquirers and issuers.5. Strategic Planning: Contribute to developing strategic business plans, providing market intelligence, and implementing specific actions.6. Business Development: Expand UnionPay card acceptance across new merchant segments and execute marketing programs to drive usage.7. Performance Tracking: Clearly communicate progress on initiatives to internal and external stakeholders, and track key account metrics such as sales results and forecasts.8. Reporting: Prepare and present detailed reports on account status and performance.9. Collaboration: Work closely with cross functional teams to identify and grow opportunities within the territory.10. Client Support: Assist with challenging client requests and issue escalations as needed.Requirements:• Proven experience in account management, business development, or a related role within the financial services or payments industry.• Strong understanding of the South African market and its regulatory landscape.• Excellent communication, negotiation, and relationship-building skills.• Ability to develop and execute strategic business plans.• Proven track record in expanding business and driving sales.• Strong analytical skills with the ability to forecast and track key metrics.• Bachelor's degree in Business, Finance, Marketing, or a related field.
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