Primary Purpose
We are looking for an exceptional Banker to join Team. To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability.
Minimum Requirements
Qualifications
Grade 12Degree
Certificate in Banking (ideal)BCom (Ideal)Relevant RE qualification (Ideal)
Experience
Previous Experience in a Sales role is essential
At least three years of sales experience in a financial services industry (ideal)Proficiency in IT (ideal)
Duties and Responsibilities
FINANCE
To proactively cold call and find new clients for Bidvest to meet the monthly revenue target.To educate and promote Bidvest's full product offering to clients to maximize the revenue that can be generated.Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products.Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target.
CUSTOMER CENTRICITY
Customer Service
Cold calling, networking and proactively approaching prospective clients to sell Bidvest's value proposition.Correctly anticipating and interpreting the customers' business requirements in order to get them to bank with Bidvest Bank, sell the right product to the right customer, and close deals.Providing relevant timeous solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's products.Providing excellent service that will result in customer referrals and new business.Taking on the role as the primary point of contact for the client, ensuring excellent service levels and quality to customers to ensure the retention of the client and a long-term working relationship.Continuous face to face and telephonic interaction with clients in order to pre-empt and proactively address their needs.Responding speedily and correctly to stakeholder and customer queries.Assist the client with innovative ways to gain maximum benefit from the products.Pro-actively manage the review process of clients' facilities, checking, submitting and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period.Train and assist the client on the necessary systems/processes to deal with the Bank in the most efficient way.Continual awareness of what is going on in the market and economy to provide relevant advice to the client at all times.On-boarding – signing up customers for the first time, following the correct processes in terms of compliance, credit application and obtaining the facility with the relevant internal departments.
Admin Support
Provide relevant reports in order to track progress.Review the client files and keep up to date with changes of directors, board members and authorized signatories.Update and manage all client interaction on the CRM system.
INTERNAL PROCESS
Successful relationship building with legal, credit, internal bankers, back office and Treasury in order to achieve clients' needs.Signing off files and working with legal and credit to ensure that all necessary documents are in place and delivered to clients.Deal with the Financial Surveillance Department to assist and prepare the client to approach the Reserve Bank if necessary.Follow up with all parties to ensure that queries are resolved.
Training
Keeping abreast of Compliance (FICA) requirements.Knowledge of Banking products and channels.FAIS compliance.Anti Money laundering training.Understand the sales cycle.
This position is advertised in line with our commitment to Employment Equity.
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