About SPARK Schools:
SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.
The blended learning model combines classroom teaching and online instruction, allowing teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.
SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools' vision, mission and social transformational objectives.
Reports To: Head: Systems & Technology
Purpose of the Role:
This role analyses, advises and assists business on business requirements and works with the design & implementation team (Software Developers) to design & implement solutions within constraints. The incumbent should demonstrate the capability of being a frugal innovator.
The Business Analyst will work with the team to implement technology solutions in a cost-effective way by determining and clearly documenting the requirements of a project or a program, communicating them clearly to stakeholders, facilitators and partners and supporting the Project Manager in successfully leading projects and change management initiatives.
Responsibilities:
Define, analyse and document business requirements that will enable development of technical solutions.
Liaise with stakeholders to understand the structure, policies and operations of the business and recommend optimisation solutions.
Engage with business stakeholders at all levels to model processes, document business rules and initial use cases.
Serve as the key custodian for business processes across the SPARK network.
Manage the process of change requests and process improvement, making recommendations to business networks.
Facilitate design sessions and/or workshops with the system/s end users to define and document the business solutions.
Partner with the Technology team to translate business requirements into Technical specifications.
Drive planned and current initiatives using the Agile methodology.
Assist with documenting system integration specifications and actively drive end-to-end user acceptance testing.
Generate and maintain our centralised documentation repository.
Work closely with the implementation team to facilitate change management and implementation strategy.
Provide support during and post-implementation.
Qualifications:
Completed relevant diploma or degree in Industrial Engineering and/or Business Analysis.
Certification in Information Technology will be an advantage.
Certified SAFe (Scaled Agile Framework) Practitioner will be an added advantage.
Experience:
3 to 5 years experience as a Business Analyst is essential.
Experience in Technology Project Management is a key requirement.
Knowledge of Business Processes relating to: Scholar Information Management, Billing, Workflow, Customer Relationship Management, Procurement, Operations, Human Capital Management, Enrolment and Finance would be advantageous.
Experience working in a Start-Up or Scale-Up organisation would be advantageous.
Experience with CRM and ERP implementations is a key requirement.
Skills and Mindset:
Business Process Modelling Techniques and Methods.
Proven analytical and conceptualisation skills.
Strong business analysis, meeting facilitation, project and time management skills.
Demonstrated ability to facilitate delivery through Agile Sprints.
Able to communicate effectively with all levels of the business.
Understanding of systems and process engineering concepts.
The ability to conduct cost/benefit analysis.
Business case development.
Leadership of self and others in the business environment.
Displays grit, high level of excellence, is mission & vision aligned.
Benefits:
Fair market linked remuneration.
Performance-based annual bonuses and increases.
Above average/good annual leave.
Life, disability and funeral cover.
Employee wellness support.
Educational support & study leave.
Individualised professional development, support and mentorship.
Employee discount on school fees.
Opportunities for career growth.
Compensation: Commensurate with experience/Market related
Position Type: Full Time
Location: Rosebank, Johannesburg, South Africa
Working Model: Hybrid
SPARK Schools is an equal opportunities employer and encourages persons with disabilities to apply.
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