Business Analyst - It Service Management Company

Details of the offer

Business Analyst - IT Service Management CompanyHire Resolve is currently seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.Requirements:Previous experience as a Business Analyst in a professional services environmentBachelor's degree in business finance and/or ITProject Management qualification3+ years' experience involving business analysis, process mapping, or execution of new system implementationStrong analytical and problem-solving skillsExcellent written and verbal communication skillsExperience in gathering and documenting business requirementsAgile project management experience will be advantageousAbility to work collaboratively with cross-functional teamsAbility to analyze data using MS Excel or Power BI analyticsKnowledge of project management methodologiesProficiency in business analysis tools and softwareWorking knowledge of the software development lifecycleBenefits:Salary negotiableContact Hire Resolve for your next career-changing move.Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, contact Chandre Cronje at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: ****** will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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