Vacancy: Business Analyst
Region: Midrand
Reporting to: Demand Manager
Overall Purpose of the Job: The overall purpose of this position is to liaise with business and the IT Team, forge and sustain good relations, gain an in-depth business and applications understanding as well as maintain and grow existing business by enhancing processes to provide efficiency.
The incumbent's role would be to analyse, propose and present integrated solutions to both existing and new applications, which represents the full spectrum of the Group's offering.
Minimum Qualifications and Experience: Post Matric Qualification Grade 12 (minimum)Business Analyst CertificationProcess mapping CertificationKnowledge of banking industry processes; Banking certification would be an advantage5 years of proven track record of working as Business Analyst on Finance and IT projectsStrong quantitative abilitiesProficiency in Microsoft Office programs, such as Excel and PowerPointKnowledge of standard accounting proceduresExcellent analytical, multi-tasking, organizational and project management skillsSolid communication (oral and written) and interpersonal skills required to interact with colleagues and clients at both high and detailed levelsKeen interest in understanding new technologies and solving problemsAbility to play an integral part in project delivery given tight constraints and uncompromising qualityEffective presentation, documentation and report writing skillsProfessional and well-presentedAbility to work under pressure and for extended hours, if requiredMust be prepared to travelValid driver's licenseReliable carMain Duties: Elicit requirements using workshops, document analysis and evaluation of existing and new systemsBusiness/system process mapping techniquesCreate User Interface diagramsPerform post-deployment testing to ensure that the system performs perfectly in productionDevelop a clear understanding of all existing data requirementsRun specific analysis projectsImprove the quality of the products and services delivered by ITAssist with integration and facilitate user acceptance testingReview testing results to ensure correct functionality is implementedSupport the development of training and implementation materialProvide support during and post-implementationDevelop project plans and provide project management assistanceExamine business operations and activities to assist in determining new and improved IT solutionsUnderstand major and minor system change requirements and the drivers thereofDiscuss the existing business models and the flow of data in the businessIdentify options for potential solutionsAssess the feasibility of these options from both a technical and business perspectiveProduce designs of new/changed IT systems/processes for others to develop and buildSpecify the data, files and logical operations the system will perform as well as the way data will be viewed by the userExpand and modify the system to serve new purposes or improve workflowLiaise extensively with external (development partners) or internal (user/executive management) clientsWork closely with developers and a variety of end users to ensure technical compatibility and user satisfactionDevelop training material and SOPs for users of systemsDevelop SOPs for support staff when the application is moved into productionProject implementationIdentify, evaluate, and have a clear understanding of the high-level business needs of clients and stakeholdersTranslate business requirements to detailed technical requirements with fluency to enable IT technical teamsCritically evaluate information gathered from multiple sourcesReconcile conflicting requirementsAbstract low-level technical information to a high-level general understandingCreate and update requirements traceability matrix against solution architecture, design, test planning and hand-over to supportProvide technical analysis and prepare presentations of recommendations to managementContinuously monitor and analyse potential impacts to requirements and technical scopeAssist in developing and validating test plansBusiness process mapping of current state and desired stateContribute to the development of an Opportunity Assessment (Business Case) for solution proposals including business need, cost/benefit analysis, feasibility, and gap analysisConduct risk assessments for solutions including impact on business processesDevelop Use Cases to be used by the QA team to develop unit tests and UAT scriptsConduct and/or facilitate information sessions and user training for new applicationsContribute to Project Look Backs as part of the post-project assessment processBehavioral Competencies: Excellent verbal & written communication skillsExcellent customer service skillsAnalytical thinkingComputer literateAdaptabilityMotivationNegotiationPersuasivenessPresentation skillsResilienceHigh level of IntegrityWe reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
#J-18808-Ljbffr