CAREER OPPORTUNITYThe Core Insurance Platform team in Santam STS (Santam Technology Services) is looking for a Junior / Intermediate Business Analyst situated in Bellville.ABOUT THE ROLEThe Business Analyst plays a key role in helping business to implement business initiatives through policy documentation and will serve as the bridge between the business and developers.The Business analyst must determine the requirements, and communicate it clearly to stakeholders, facilitators and partners.JOB DESCRIPTIONIntermediary between the development team, business users and stakeholders.Analyse, document and maintain business requirements and functional specifications and translated into development requirementsResponsible for the writing of user stories that are clear and concise for implementation by the development teamParticipate in quality assurance, user acceptance testing as well as demo's and training of new solutionsProvide support and collaborate with change management, training, design, development and testing competenciesProvide support function to business for all documentationAbility to troubleshoot document issuesGood eye for document designEnsuring all documentation conforms to Santam CIEnsure document specifications repository is maintainedQUALIFICATIONS AND EXPERIENCERelevant Tertiary qualification or certificate/diploma in business analysis from an industry recognized training institutionCBAP Certification will be advantageousMinimum 2 years' experience as Business AnalystExperience withWriting business requirements and user storiesWorking with systems development lifecycle (SDLC), and agile methodologiesUnderstanding test methodology and providing support and input to test strategy, test plans, test cases and scenarios, user acceptance testing, setting up test data and test environments, review test resultsExperience in the following areas will be advantageousShort term insurance or financial services industryExperience in the use of Jira and ConfluenceSKILLSAnalytical and problem-solving abilityStrong customer service orientation and collaborative interpersonal styleAbility to work at the conceptual as well as detailed levelBusiness acumen with thorough knowledge and understanding of business, process and technology environmentsEffective communication skills both written and verbal, in business and technical terms, appropriately designed for the target audienceAbility to effectively deal with conflict situations andEmotional intelligenceTeam player with ability to work independently as well as collaborativelyCOMPETENCIESClient focusCultivates InnovationDrives ResultsCollaboratesFlexibility and adaptabilityChange leadershipTrend AnalysisBusiness AnalysisResearchProject OversightReporting and AdministrationABOUT THE COMPANYSantam is the leading short-term insurer in South Africa. Along with its subsidiaries, the business transacts all classes of short-term insurance. Santam is a large, diversified, and transforming company and our success is rooted in our passion for our clients. Everything we do is centered on our delivery of Insurance Good and Proper.
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