Business Analyst

We are looking for a proactive and skilled Business Analyst to join our Commercial Department, specifically supporting the PAXI team. The ideal candidate will ensure that our systems and business processes meet industry standards and best practices, while also providing vital technology and process support to users.Key Responsibilities Maintain, support, and improve existing business processes and technologies.Provide system consulting, user support, and problem analysis.Research and recommend new solutions and enhancements to business processes and technologies.Conduct solution analysis, design, documentation, and manage change implementation plans.Design business processes and create detailed functional specifications.Test and implement new systems or changes to existing ones.Manage system costs and control budgets effectively.Oversee resource allocation and management.Develop and write detailed reports and specifications.Create and maintain user training manuals and standard operating procedures.Facilitate cross-functional meetings and workshops to ensure cohesive teamwork.Participate in project management within an Agile Scrum team.Stay updated on relevant regulations and ensure compliance.Manage ad hoc projects as needed.Required Knowledge, Skills and CompetenciesDegree in Commercial, Business, or Engineering with an emphasis on Analytical or Commercial subjects.Minimum of 3 years of experience as a systems or business analyst, preferably in financial services, logistics, or e-commerce.Above-average computer literacy, particularly with Google Docs, Google Sheets, Google Slides, and Draw.io.Experience with business process management software and methodologies, including tools like Notion and JIRA.Proficiency in business process mapping and methodologies.Knowledge and experience with Google BigQuery and/or SQL.Retail experience is a plus.Strong attention to detail, sound business acumen, and excellent interpersonal and problem-solving skills.Resourceful, results-driven, self-motivated, and a strong communicator who excels in a team environment.
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