Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism IFS - Information Technology (IT)
Management Level Senior Associate
Job Description & Summary
Role Overview:
The business analyst bridges the gap between IT and the business by assessing processes, determining requirements and delivering data-driven recommendations and reports to executives and stakeholders. They are involved in the design or modification of products and work closely with stakeholders and cross-functional teams to identify and address business challenges, ensuring that products meet the needs and requirements of the business. Business analysts play a critical role in guiding businesses in improving processes and products through data analysis.
Key Responsibilities:
Requirements Gathering and Analysis: Collect, analyse, and document detailed business and technical requirements from stakeholders to ensure clarity and alignment with product goals.
Stakeholder Communication: Facilitate effective communication between stakeholders and the product team to ensure a mutual understanding of project requirements and expectations.
Design Thinking and Prototyping: Participate in design thinking workshops, develop low-fidelity and high-fidelity prototypes using tools like Figma. Conduct user sessions to gather feedback and iterate on prototypes.
User Story Development: Write clear and concise user stories and acceptance criteria to guide the product team in delivering features that meet business needs.
Process Mapping and Improvement: Analyse and map current business processes, identify areas for improvement, and propose solutions to enhance efficiency and effectiveness.
Data Analysis and Reporting: Conduct data analysis to support decision-making, track product progress, and provide actionable insights to stakeholders.
Functional Testing and Validation: Develop test plans, test cases in Azure DevOps, conduct functional testing, and ensure that products meet business requirements.
Product Documentation: Maintain comprehensive and up-to-date documentation of business requirements, process flows, and product deliverables.
Change Management: Manage changes to product scope, requirements, and priorities, ensuring that impacts are communicated and understood by all team members.
Agile Practices and Facilitation: Support agile practices within the team, participate in sprint planning, stand-ups, and retrospectives, and help ensure continuous delivery of value.
Stakeholder Training and Support: Provide training and support to stakeholders and end-users to ensure smooth adoption and utilization of new systems and processes.
Ownership of Governance: Ensure that governance required for product delivery is in place, including Technology Risk Framework and Application Readiness Review requirements.
Technology Champion: Stay abreast of technologies that drive our product development.
Qualifications:
A bachelor's degree / diploma in IT, Computer Science, Data Science, or a related technical field.
Certifications in business analysis best practices and techniques are advantageous.
Desired Skills and Experience:
Experience: 3-5 years of experience in business analysis or a related role.
Agile & SDLC: Familiarity with Agile methodologies and the software development lifecycle (SDLC).
Analytical Thinking: Ability to analyze complex data and processes.
Communication: Strong verbal and written communication skills.
Problem-Solving: Aptitude for identifying issues and proposing effective solutions.
Technical Proficiency: Knowledge of relevant software tools and technologies, Power Platform, Node JS, Angular, C#, and .NET will be advantageous.
Stakeholder Management: Ability to engage and manage stakeholder expectations.
Documentation: Proficiency in creating clear and concise documentation.
Requirements Elicitation: Proficiency in requirements elicitation and documentation.
Design Thinking: Understanding of design thinking principles.
Prototyping: Knowledge of prototyping tools and techniques.
Software Testing: Knowledge of testing methodologies and user acceptance testing (UAT).
User Experience (UX): Understanding of user experience (UX) principles.
Travel Requirements: Up to 20%
Available for Work Visa Sponsorship? No
Government Clearance Required? Yes
Job Posting End Date: September 28, 2024
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