About Our ClientOur client offers multiple industry service solutions helping their clients achieve above industry excellence. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.What You Will Be DoingAnalysing and comprehending each functional area in depth.Collaborating with diverse team members to understand and resolve issues related to each functional area.Interpreting supporting code of functional areas at a high level.Demonstrating functional area capabilities to the team.Taking responsibility for configuration management.Evaluating tasks that imply changes to the business function, require new setup, or potentially affect upstream/downstream components. This includes:Reviewing bug fixes to ensure that processes operate as intended.Examining and approving the Architectural Specification Document for the enhanced/fixed module.Working closely with team members to identify new business requirements and design business solutions.Preparing Solution Design documents for identified gaps in the current offering based on client-received business requirements.Identifying potential roadmap items to improve the solution for future development.Keeping up with industry regulations, advancements, trends, etc.Delivering business/insurance training (Train the Trainer).Training and providing support to team members on functionality and configuration.Collaborating with the client Product Owner as a stakeholder.Collaborating with Testers (internal and client) and regression teams.Facilitating consultations with various team members to ensure that the client takes ownership of their issues.What You NeedBEng Industrial Engineering or other relevant qualification is preferred but not essential.Previous experience in a similar position.Proficiency in the following areas:Composing requirement specifications for information systems.Possessing end-to-end experience of the development lifecycle, including testing and training.Familiarity with UML terminology, particularly in relation to use-cases and activity diagrams.Demonstrated expertise in interacting directly with end-users.Job IDJ104550
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