Proven experience as a Business Analyst in the fintech or financial services industry.Solid understanding of fintech products, digital banking, payment systems, and regulatory frameworks in South Africa.Preferred Bachelors degree in business administration or economics, Statistics, Computer Science, or a related field.Strong analytical skills with the ability to gather and interpret complex data sets.Proficiency in business process analysis, requirement elicitation, and documentation.Experience in Agile methodologies and tools (e.g., Scrum, JIRA) for project management and software development.Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.Detail-oriented mindset with the ability to prioritise tasks and meet deadlines in a fast-paced environment.Strong problem-solving and critical-thinking abilities.Familiarity with data analysis tools and techniques (e.g., SQL, Excel) is a plus.Professional certifications in business analysis (e.g., CBAP, PMI-PBA) are desirable but not mandatory.
About the job Business AnalystHybrid positionMinimum requirements:Proven experience as a Business Analyst in the fintech or financial services industry.Solid understanding of fintech products, digital banking, payment systems, and regulatory frameworks in South Africa.Preferred Bachelors degree in business administration or economics, Statistics, Computer Science, or a related field.Strong analytical skills with the ability to gather and interpret complex data sets.Proficiency in business process analysis, requirement elicitation, and documentation.Experience in Agile methodologies and tools (e.g., Scrum, JIRA) for project management and software development.Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.Detail-oriented mindset with the ability to prioritise tasks and meet deadlines in a fast-paced environment.Strong problem-solving and critical-thinking abilities.Familiarity with data analysis tools and techniques (e.g., SQL, Excel) is a plus.Professional certifications in business analysis (e.g., CBAP, PMI-PBA) are desirable but not mandatory.Responsibilities:Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs, elicit requirements, and document functional and non-functional requirements for fintech product development.Business Process Analysis: Analyse current business processes, identify gaps, and propose streamlined and efficient workflows to improve operational efficiency.Solution Design: Collaborate with cross-functional teams to design innovative technology solutions that align with business goals and enhance the user experience.User Stories and Use Cases: Create clear and concise user stories and use cases thatcapture business requirements and define acceptance criteria for development teams.Data Analysis: Perform data analysis and interpret findings to provide insights for product enhancements and identify areas for business growth.Risk Assessment: Identify potential risks and propose mitigation strategies to ensure compliance with regulatory requirements and industry best practiceStakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and external partners to ensure a common understanding of project objectives and deliverables.Testing and Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and provide input into testing strategies and test plans.Documentation: Prepare comprehensive documentation including business process flows, functional specifications, user manuals, and training materials to support the implementation and adoption of fintech solutions.Industry Research: Stay up to date with the latest fintech trends, regulatory changes, and industry best practices to propose innovative solutions and maintain a competitive edge.
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