Location: Cape Town, Jetty StreetView all locationsKantar's Worldpanel division is searching for a dynamic, collaborative and experiencedBusiness Analystto join our global Project Management organization. This is an incredible opportunity to be a part of our exciting vision for the future!Role's missionWe're looking for aBusiness Analystto join our Global Operations PMO to transform how we manage our Operations processes and panels for our customers to enable consistency and efficiency across our global markets. Working alongside multiple multi-functional teams and partners, you will be responsible to define the processes and requirements to transform from the current to future state.If you're looking for a chance to apply your critical thinking, business analysis knowledge and experience into making a difference and inspiring fellow team members and partners to see the big picture– you're the type of candidate we're looking for!If you're willing to go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in, apply for a career that'll be out of the ordinary and join us!Key outcomesAudit and review the end-to-end operational processes to map the current state and define the future state opportunities.Help to improve performance, efficiency and stability by documenting and defining the business problem using data and metrics.Support requirements gathering and definition on projects to improve our operational and commercial capabilities.Write well thought out, clear and detailed user stories with acceptance criteria and communicate to different partnersSupport project management and Operational teams globally to assess potential solutions and support project delivery ensuring that business requirements are delivered as specified.Brief Product owners and developers on your requirements and work closely with them to create realistic plans to deliver against the deadlineContribute to the establishment of standard methodologies for business analysis processesEstablish and nurture collaboration with Product and Operations Business Analysts and Product OwnersKey Capabilities (Responsibilities)Develop analyses and documentation in a collaborative way, communicating effectively and efficiently with Operations business as usual and project teamsUnderstanding of agile Project Management methodologies and software development processesUnderstanding operational needs as they relate to a potential business change or transformation.Good facilitation skills coupled with analytical ability to elicit critical informationGood communication skills, with an ability to translate data into actionable insightsAble to appropriately challenge what, why and how things are.Use decision analysis methods to define the problem and formulate the requirements or processesAble to define needs and solutions using problem-solving techniquesGathering, identifying, and documenting operational functional and non-functional requirementsAbility to handle multiple activities simultaneously, prioritising tasks to meet goalsSupporting the Operations teams with process mapping to establish best practisesCollaborative and adaptable with the ability to work effectively within different cultural and technical environments.Inquisitive, with critical thinking, and demonstrate genuine passion for consumer behaviour.Your background will ideally look like this…Minimum of 2-3 years of business analyst experiencePossesses full business proficiency in English (B2 Level Minimum).Thorough approach to business analysisExperience in generating process documentation and reportsAbility to support the management of story backlog, story refinement and testingKnowledge of ADO, Jira, Microsoft suite of tools, and modelling tools (Visio, LucidCharts)Experience within any of the following: market research, operations, technology, or retail
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