Kick-start your career in the online gaming world and experience the very latest in technology and innovation.The Department:The Project Management Office at DigiOutsource, is responsible for providing the requirements and processes needed for our Technology department to deliver world-class software required to run global online B2C gaming operations. This includes systems for Customer Service, Marketing, Website development, Live event processing, Risk management and Banking platforms. Our dynamic environment is fast paced, using Agile and self-organizing principles for our teams to deliver the highest quality new products.Job Description:The Intermediate Business Analyst position at DigiOutsource is responsible for the end-to-end responsibilities within the Business Analyst framework, from facilitating workshops and requirements gathering through to documentation.The Intermediate Business Analyst will work with relevant stakeholders including, but not limited to, Business representatives, Product Owners, Architects and Technical specialists to define and elicit requirements aligned with the AS-IS implementation in order to get to the TO-BE target state.You will be expected to work in a fast-paced environment where the teams deliver in an agile way.Duties will include, but not limited to:Requirements gatheringLiaise with business stakeholders to document business requirements and processes effectively.Elicit requirements from one-on-one discussions with the Business.Facilitate requirements gathering workshops with the Business.Collaborate with internal and external stakeholders to analyze information needs, functional requirements and business processes.Requirements documentationCreate and design high quality, lean specifications as requested by the business stakeholders.Define functional requirements of systems to improve quality, performance, external interfaces, and constraints.Outline requirement specifications with the use of standard organizational templates and tools.Collaborate with subject matter experts to understand and define the requirements landscape in order to address the business need.Interpret high level Business brief into detailed requirements.Produce requirements documentation in a format that stakeholders understand.Have thorough knowledge of documentation methods, processes and best practices as described in the BABOK.Requirements ManagementManage requirements and ensure they are stored in a central repository and kept up to date.Understand the commercial importance of changes or new features.Drive and challenge Business Units on their assumptions of how they will successfully execute their plans.Review and improve existing processes.AptitudeServe as the intermediary between the Business and the Software Development Team.Maintain awareness of broader context of assigned work.Understand the impact of the change within the broader context.Essential Criteria:EducationBachelors Degree preferably in ITNQF level 6 diploma.FTI ADBA Diploma or equivalentExperience3+ years experience in an IT industry.3+ years experience as a Business Analyst.Agile Methodology within a project environmentSoftware skillsProficient with MS Office applications.Proficient with BA modelling tools.MiroVisoBezagiPersonal skillsAbility to familiarize with technical concepts of projects.Excellent time management.Excellent organization skills.Excellent communication skills.Good attention to detail.Good analytical and problem solving skills.Person Specifications:Communication skillsCommunicates effectively within immediate team.Communicates effectively across teams.Customer FocusAbility to work effectively in a professional manner with technology staff, business stakeholders, end-users, management and others outside the organization.Initiating ActionSelf-motivated with the ability to drive projects forward.Ability to work independently as well as in a team.Planning and OrganizingAbility to adjust to changed priorities in order to meet deadlinesAbility to work across multiple projects.Stress ToleranceManages own stress to maintain effective delivery.Works well under pressure to meet tight deadlines.Technical KnowledgeThinking SkillsDecision MakingExcellent attention to detail*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.*Shortlisted candidates may need to complete an assessment.This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.Should you not hear from us within 2 weeks, please deem your application as unsuccessful.The perfect place to work, play and grow!
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