Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Business Analyst III (Client Engagement) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply below. Join Us in Becoming the Best Bank in the World!! We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients. Who We Are We are a bank, but we're much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better. Why choose Us At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. About the role To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications. To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team. What you will be doing: As a Business Analyst you will be responsible for : Identifying and Communicating with Key Stakeholders: You'll engage with various stakeholders across business, technology, and product teams. Gathering, Reviewing, and Analysing Business Data: This involves assessing key performance indicators (KPIs), financial reports, and other relevant metrics using data analytics tools. Liaising Between Departments: You'll act as a bridge between different business departments and groups, ensuring effective communication. Assessing Process Improvement Options: You'll evaluate opportunities for process enhancement, including business process modelling. Maintaining Documentation: Keeping records related to projects, processes, and operations is essential Our ideal candidate has: A formal tertiary qualification 7+ years working experience as a BA in a wide variety of situations, contexts, and complexities. AWS practitioner certification would be advantageous. Experience related to CRM partnerships and their associated ecosystems, with a focus on refining client data for personalized interaction, would be highly beneficial (e.g. Salesforce, online retailer ecosystems) Must be capable in using a variety of techniques and completing business analysis tasks independently. Business and data analysis experience Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc. Functional and business process design as well asDesign of evidence-based best practice solutions Communication and translation of information across business and technical environments (Interface between business and Technology) Stakeholder engagement and collaboration Project Management principles and relevant development lifecycle experience Agile development lifecycle principles and experience Understanding of systems and the Systems Development Life Cycle (SDLC) Additional InformationClear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06
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