Discovery Life
Advisor 360
Business Analyst (Intermediate)
About Discovery
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Life
Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
Determine operational objectives by studying business functions, understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Building and maintaining strong relationships with clients and acting as consultant on the application.
Areas of responsibility may include but not limited to
Determine operational objectives by studying business functions and elicit requirements.
Document the requirements into user stories.
Review the business requirements with the business, using appropriate formats.
Obtain sign-off on the business requirement.
Adhere to the SDLC and standards throughout the analysis process.
Review the approved business requirement with the development team.
If required, revert to management or other stakeholders if technical issues require business decisions to proceed.
Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality.
Validate and verify the solution proposal with the business.
Define acceptance criteria.
Provide testing support and guidance where required to the testing team.
Evaluate and measure efficiencies of business processes and provide recommendations.
Proactively identify risk pertaining to the project.
Manage operational components of the area such as standard operation procedures.
Proactively identify areas of improvement within the department.
Drive efficiencies in the business.
Ability to work independent as well as ability to work in a team.
Defend the client business requirements.
Working with multiple business areas and multiple teams that require deep integration of solutions.
Complete the initiation documents and present the relevant proposals at the prioritization forums.
Produce high-level customer journeys and prototypes.
User testing
Education and Experience
Essential:
Relevant tertiary qualification/Informatics degree or Recognized BA qualification/diploma
More than 5 years experience as a Business Analyst
More than 5 years experience in the Financial Services Industry
Advantageous:
Testing experience
Personal Attributes and Skills
Intermediate knowledge of:
Technologies: UML, XML, SOAPUI, Visio, Jira, Confluence
Other: facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation.
UX design and User Testing
Business Writing, Presentation and Facilitation Skills
Process mapping.
Experience using formal modelling languages (UML, etc.) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
Exposure to Agile principles and methodologies, including Continuous Integration and Test-Driven Development
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.