Job DescriptionTo review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives.Prevent wastage and identify process improvements to contain and reduce costs.Assess, analyse and optimise end-to-end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.Develop, encourage and nurture collaborative relationships within business and/or across the FRG.Assess own performance through seeking timely and clear feedback and request training where appropriate.Develop new insights into situations and apply innovative solutions to make organisational improvements.Ensure compliance to legislative and audit requirements and adherence to relevant processes.Compile reports that track progress and guide business to make informed decisions.Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.Requirements3-5 Years experience in a Business Analyst roleRelevant DegreeGood understanding of Business Analysis processJob DetailsApplication Closing Date: 14/09/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via MyQ.About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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