Business Analyst - Business Planning And Operations (Bpo)

Business Analyst - Business Planning and Operations (BPO)Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionBusiness Analysis and Business ReportingAnalyze current business performance and progress towards targets via preparation of relevant reports and dashboards that can help inform key decisions.Review monthly financial data produced by Finance department to track business performance metrics and investigate any abnormalitiesPrepare and distribute quarterly market sales performance data.Ad hoc analysis and deep dives into markets, clients, products, revenue streams to drive new sales efforts and provide business insights that can support and enhance decision makingCollate and review inputs about key business activities in the region from key internal stakeholders to produce weekly Executive dashboard and monthly reporting pack MBR for the Executive Management team.Participates in creation of common Financial Reporting tools for the Region.Support BPO Head in creation of management dashboards and providing insights based on internal and external dataTrack market dynamics and Visa's market share in order to trigger competitive response where relevantDesigns and develop appropriate reporting and MIS tools to transform complex data into concise and highly readable formatConducts periodic review of the market to gather competitive insights for the region and work closely with the Hub to understand and interpret the information.Analyse scorecard and identify gaps for remediation. Assists countries with extraction and analysis of scorecards.Become a Truth super user and main point of contact.Analyses the product enablement matrix and provides recommendations to BPO Head.Assists with the annual BD Target setting process and quarterly performance reviews.Teamwork and TrainingFocus on the People aspect of the job and work effectively with GCM, BPO Head, SSA Leadership Team and CEMEA BPO Team to ensure achievement of collective objectivesCollaborate with others, communicate openly, and build strong relationshipsAim for Excellence through high quality of output and discussionsContribute to improving the Employee Engagement Survey score of the SSA teamAssist to conduct training sessions on financial instruments upon requestGlobal Employee Engagement Survey and track, accelerate and support the survey process, analyze results and actively participate in development and execution of action planCollaborates where required with the Operations Controls team in order to facilitate a solid controls environmentDecision Making and ComplexityOperates under BPO Head supervision with guidance on complex projects.Is expected to be the competence center for business analysis and performanceInterprets business issues and works with BPO Head to recommend best practices.Playbook CRM System implementationAssume the role of Playbook Champion for the regional Team, proactively delivers best practices and advise upon request.Ensure VISA 360 promise is delivered by business development and cross functional teams in the region and in turn also translates into enhanced Global Customer Engagement Survey. Supports strategic account management and delivery of high quality Account Plans using Visa Playbook as a tool and drives Playbook adoption in the region.Works with country teams to facilitate account reviews.Works with country teams to ensure the sales pipeline is clean and accurate.Reporting Relationships & InteractionsThis individual is expected to interact effectively with all levels of Visa management and staff in SSA region and BPO organization in CEMEA region.Key CompetenciesStrategic thinking, exceptional analytical skills and financial acumenAbility to clearly communicate at different levels, verbally and in writing, compelling messages to senior managers and other stakeholdersAbility to influence and execute relentlesslySelfconfident and handson, with the ability to operate in a fast paced and constantly changing work environmentAbility to rally corporate resources and functional experts to drive business objectivesStrong interpersonal and leadership skills to influence and build credibility with various SSA functions and Country teams, in order to work in a matrix organizationProject management skills and strong execution ability to deliver against tight deadlinesCollaborative and resilientAbility to learn quickly, deal with complexity and lead changeAptitude to source relevant information and facilitate timely decisions and tolerance for ambiguityAbility to quickly assess an opportunity, using industry experience and fact based analysisGood command of MS Excel and MS PowerPointWork with strict and short deadlinesWork through initiatives during weekends or public holiday as requiredStrategic planning skills where think globally, act locallyAbility to work in highly diverse international environment and deal with complexityAbility to build strong stakeholder relationships across a matrix organizationStrong execution ability and a sense of urgencyConduct analysis to identify complex issues and structure and manage recommendations that drive priorities and demonstrate results to business linesBalance facilitation, influence and content contributions to help business leadership design and advance their business and financial objectivesRespect diversity in the workplaceReporting RelationshipsThe position is based in SA and reports to the Senior Director Business Planning & Operations, SSASupports BPO Head in the full range of business planning and operations activitiesThis is an individual contributor role, with no direct reportsThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.Qualifications? minimum of 2 years of experience in business analysis, payments industry, financial services.• Ability to work within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to senior management, other executive, functional, or regional management while supporting syndication with stakeholders across the organization.• High analytical, quantitative, and problem solving skills, with demonstrated intellectual and analytical rigor addressing a wide variety of functional business problems.• Personal presence and ability to clearly communicate compelling messages to business development and functional teams• Ability to structure and manage multiple initiatives simultaneously and drive to completion• Ability to quickly assess an opportunity's potential, leveraging fact-based analysis and industry experience.• Team oriented, collaborative, diplomatic and flexible.• Exceptional written and oral communication skills, exceptional interpersonal skills and proven ability to influence and communicate effectively across regional and functional lines.• Global or multi-national business experience strongly preferred.• Experience in business analysis, financial modelling, strategic planning, creative thinking and solution development• Excellent time management skills. Ability to prioritize and achieve goals with minimal management oversight• Project management skills• Prior experience leading meetings and effectively delivering presentations to large audiences• Demonstrated organizational skillsAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
#J-18808-Ljbffr