Bulk Distribution Supervisor - Customer Service

Details of the offer

The Senior Supervisor is responsible for effectively using the Demand Forecasting tools to Leverage all the Resources within the Supply Chain to fulfill Customer Demand in a Safe, Cost-Effective, and Operationally Optimal manner. Job Description The key responsibilities of the role include but are not limited to: 1. Managing internal and external stakeholder relationships through effective communication. 2. Developing and implementing environmental, health, and safety procedures while ensuring policy compliance. 3. Establishing training programs and ensuring compliance with procedures and policies. 4. Monitoring adherence to company policies and procedures, including safety protocols, ethical guidelines, and other organisational rules. 5. The development and implementation of clear workflow guidelines and instructions for the team. 6. Using demand tools to daily produce an accurate customer demand forecast and an effective distribution plan. 7. Efficiently managing resources, systems, processes, and plans to optimise productivity and control costs. 8. Administrating documentation, records, systems, and processes to enhance productivity and efficiency. 9. The development and implementation of effective continuous improvement initiatives/projects to improve productivity, efficiently utilise resources and reduce costs 10. Promoting employee well-being, including physical and mental health, job satisfaction, work-life balance, and a supportive work environment. 11. Managing human resources, fleet, and stock resources effectively. 12. The cost-effective and operationally optimal utilisation of resources to meet customer demand. Minimum Requirements 1. Minimum of Grade 12/ Matric qualification with Maths & Science; 2. A 3-year relevant tertiary qualification is highly desirable e.g. BBA or BCom in Logistics/Supply Chain Management or a Diploma or Advanced Diploma in Logistics, BSc or BSc (Eng) with postgraduate certification in Logistics/Supply Chain Management; 3. A minimum of 10 Years of work experience in a supply chain operations environment, preferably in the chemical and or industrial gases sector; 4. A minimum of 5 to 8 Years experience in the direct management of People and Teams; 5. A minimum of 3 to 5 Years experience in Demand Planning & Administration; 6. Must be computer literate and proficient in the MS Office Suite; 7. Must have good verbal and written communication skills, specifically in English.
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