OUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. Bench positions has recently become available for Desktop Buildings Assessors.Job DescriptionPurpose:The company requires an individual that can fit the role of a buildings desktop assessor to form part of our unique team.Core to the role is contributing toValidation of claims compared to the various insurance policiesQuantification and cost management in determining the scope of work compared to agreed rates on buildings related claimsThe types of claims dealt with include any building related claims such as burst geysers & pipes with resultant damage, storm damage to properties, flooring, interior cosmetic repairs to properties, electrical work etc. The role requires an individual with strong technical knowledge of the buildings industry and the associated cost and workmanship variables.AttributesThe ideal candidate should demonstrate the following:A way of work that anticipates the requirements of various stakeholders when engaging through all mediums of communicationA passion for consensus-based decision makingThe ability to deliver in a high-pressure, innovative environmentCuriosity and comfort with numbers and large data setsExcellent verbal and written interpersonal skillsOwnership of personal developmentResponsibilitiesValidation of claims according to the various insurance policies in place;Liaising with clients and service providersFinalise all reports and administrationMaking decisions, handle all administration and telephonic queries arising around thatQuantification by either drafting a scope of work and finalizing the cost of the claim according to agreed rates or comparing quotations and reports received from service providers and clients compared to the scope of work and agreed ratesHandling and resolving complaints and queries from clients, internal stakeholders as well as external stakeholders such as builders, engineers etc.Conduct all the above to the required performance and quality standards that are in placeSkills and CompetenciesStrong administrative capabilityGood report writing skillsExcellent interpersonal and communication skills (verbal and written)Technical buildings and construction experienceComputer literacy is essential with MS Excel and MS Word being core competenciesSelf-disciplined and self-motivatedShould be able to work independently in an unstructured environmentJudgment and problem-solving skillsStress toleranceTenacity and resilienceCustomer service orientedDeadline and results orientedQualificationsMatricA valid driver's licenceBuilding industry and/or claims experienceAdvantageousA tertiary qualification or significant progress towards obtaining any construction or built environment related qualification would be highly beneficialAdditional InformationAn ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate and recognitionEnthusiasm in dealing with people in a stressful, deadline orientated environment is essentialSuccessful candidate must be based in Gauteng
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