Building Manager / CaretakerMy client, a Property Development company, is urgently looking for an experienced Building Manager/Caretaker to become part of their team.Duties & ResponsibilitiesDuties and responsibilities include, but are not limited to:Point of contact:Company representative and first point of contact for tenants.All tenant complaints, issues, queries, remarks are communicated to the caretaker.The caretaker has a copy of the complex rules.All queries and issues received from tenants are communicated to everyone, but the caretaker will take responsibility in sorting it out, following the proper procedures.At the discretion of the caretaker or tenant, the issue can be escalated to Head Office, who will respond accordingly.General Maintenance:Document, monitor, and manage all progress of maintenance issues for the tenants and the complex (Red Rabbit ticketing system to be used).If the caretaker and staff can do maintenance themselves, do it immediately. Job card signed off by tenant for their account or companies.More technical maintenance to be discussed with maintenance manager for either in-house staff or get quotes from subcontractors.Caretaker to obtain quotes from suppliers and subcontractors – send to finance manager for approval and purchase order number.Any purchases made must have a purchase order number and be within budget approved by finance manager.Caretaker informs and arranges with all relevant maintenance staff of access times to tenant units.Communicate follow-ups if necessary.Photos of all before and after maintenance to be taken as evidence for billing purposes.Complex walk-throughs – Morning and afternoon.Supervise gardeners and cleaners.Morning briefing of duties for each staff member for the day.Afternoon follow-ups of work completed.Ensure staff have required equipment, tools, cleaning and garden supplies, and fuel for equipment.Monitor sick leave and annual leave – Documents sent to HR manager for approval.Hand out payslips sent by HR Manager.Staff register to be provided to HR manager for payroll purposes.Supervise the external security at the complex.CCTV is running.Perform perimeter checks; ensure electric fence is working and there are no breaks in the fence.Inspect refuse areas and ensure bins are cleaned after refuse collection by council.Utility readings: Last day of every month (if it falls on the weekend, then the Friday before) photos of all meters need to be sent to the office.Monitor the prepaid electricity and water for each complex guardhouse. If utilities need to be purchased, inform the office.Administration:Office supplies monthly shopping list to be sent to the office.Stock takes to be completed weekly.Weekly reports to be compiled and sent to Head Office.Weekly meetings to be held at Head Office in JHB for all issues, catch up, improvements, queries, etc.Responsible for moving stock items to various complexes for staff to perform their duties (where applicable).In and Outgoing Inspections:Photograph and document all inspections performed.Ensure all inspections are signed and dated by all tenants and caretaker.List and upload onto the ticketing system all maintenance that must be attended to relating to inspections.All inspections are to be sent to the office.All ingoing and outgoing inspections are performed by caretaker.Pre-ingoing inspections to be performed by caretaker 48 hours before new tenant moves in (if possible). Caretaker to ensure time is arranged.Post outgoing inspections to be completed by caretaker and all maintenance to be completed. Caretaker to monitor and arrange accordingly.If a tenant is moving out and a new tenant is moving in within a 24-hour period, ensure a plan is in place to get the unit ready in time.Desired Experience & QualificationMatric and relevant qualification.Experience in Building Management.Own reliable transport to travel between complexes in Melrose, Dunkeld, Parktown, Craighall.Must live close to complexes.
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