BTP Customer Success Partner Senior AdvisorAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do The SAP Business Technology Platform (SAP BTP) is a technology platform that brings together data and analytics, artificial intelligence, application development, automation, and integration in one, unified environment. The focus of this position is to join the BTP Customer Success Partner (CSP) team and become the trusted advisor to some of our flagship EMEA customers, helping them drive a roadmap for BTP adoption and consumption across their organization.
You will proactively partner with customers to sustainably increase consumption of SAP BTP services.You will analyze your customer's technical needs and execute consumption plans for your assigned customers.You will instruct and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.You will be a voice of the customer to internal SAP stakeholders.BTP-CSP Senior Advisor may also be assigned to fulfill a customer's premium subscription services.What you bring Experience working in the IT Industry, such as Software Engineering, Solution Management, Project/Product Management, etc.Excellent understanding of one or more areas of the SAP BTP portfolio.Have a working knowledge of hybrid and cloud-based landscapes.Have foundational knowledge of public cloud platforms and providers.Have professional experience with implementing cloud initiatives.Have excellent communication and presentation skills.Can manage complex organizational dynamics.Have a strong customer service mindset and customer empathy.Thrive in a dynamic team-based environment.Meet your team The SAP Business Technology Platform CSP team is committed to sustain each other to ensure success, both individually and as a team.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. As a cloud company with two hundred million users, we are purpose-driven and future-focused.
We win with inclusion SAP's culture of inclusion and flexible working models help ensure that everyone feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 410322 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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