The purpose of this role is to become a conduit between Hisense, existing and/or potential customers within the allocated mall/s in their area. To complete daily sales target, orders are placed on time, queries are escalated, one on one training, stock counts and to provide feedback in terms of challenges and/or opportunities identified.Responsibilities:Call cycle is completed as set out by your line manager.All feedback forms on Perigee are completed daily.All escalations on OOS are captured on Perigee.All escalations of incorrect pricing are captured on Perigee and WhatsApp.Ensuring that all product pricing in his/her store/s is correct.Ensure that all products on promo are priced correctly.Ensure promo pricing is changed to the correct price when promo ends.Ensure that the correct POS is on display and removed in time when promo ends.Instore training target is completed as set by management and the training team.All allocated training on Campus is completed in time (as per the deadline given by management).Grow market share in allocated mall/s.Build relationships in allocated stores with consultants and Manager.Generate leads out of the relationships and the current customer base.Ensure quality presentation and product demonstration is delivered to the consultants and customers.Act as the key interface between the consultants and brand and ensure brand visibility.Have a good understanding of the correct target market for each Hisense product.Check in and check out at each store on Perigee.Provide face-to-face motivation, education (product knowledge), and engagement.Participate in promotional/activation activities.Identify new trade opportunities on behalf of Hisense.Job Type: Part-timePay: From R3000,00 per monthExpected hours: No less than 40 per weekExperience:Customer Service: 1 year (Preferred)Language:English (Preferred)
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