Branch Manager (Permanent)

Operational ManagementOversee daily operations of the branch, ensuring smooth functioning.Implement company policies and procedures.Manage resources effectively, including staffing, inventory, and budgets.Team LeadershipRecruit, train, and develop branch staff.Foster a positive work environment that encourages teamwork and professional growth.Conduct performance evaluations and provide feedback.Customer ServiceEnsure high levels of customer satisfaction by addressing issues and feedback.Develop and implement strategies to enhance the customer experience.Build relationships with customers and the local community.Sales and MarketingDrive sales initiatives and promote branch services or products.Analyze market trends and competitor activities to identify opportunities.Collaborate with marketing teams to execute promotional campaigns.Financial ManagementMonitor branch performance against financial goals and budgets.Prepare reports for upper management on branch performance and initiatives.Manage cash flow and ensure compliance with financial regulations.Compliance and Risk ManagementEnsure adherence to regulatory requirements and company policies.Identify and mitigate risks related to branch operations.Conduct audits and prepare for inspections.Skills RequiredLeadership SkillsAbility to motivate and guide a team effectively.Strong decision-making skills.Communication SkillsExcellent verbal and written communication skills for interacting with staff, customers, and upper management.Financial AcumenUnderstanding of budgeting, financial reporting, and performance metrics.Problem-Solving SkillsAbility to quickly identify problems and implement effective solutions.Customer OrientationStrong focus on customer service and relationship-building.
Minimum requirements: MatricNational Diploma / Degree will be advantageous 3-5 years of experience within the Retail sector Clothing Sector will be advantageous  Please forward CV and ALL supporting documentation to, ******.
Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy.
Please note all applications will automatically be added to our database for future vacancies.