SoluGrowth is looking for a Branch Manager based in Middleburg.
The main purpose of the role includes, but is not limited to, planning, motivating, and coordinating the dealership's management through effective leadership and solid business practices. Ensuring customer satisfaction, profitability, and the achievement of the financial plan in the Truck Centre.
The successful candidate will report to the Director: Retail Operations.
To ensure you achieve the strategic business plan and objectives.
To meet or exceed planned performance against the following KPIs:
Parts sales and Gross Profit (GP)
Workshop sales and Gross Profit (GP)
Materials and Conversions
S&A Expense Control (Profit and Loss Statement)
Aftermarket absorption
Operating Income/Margin
To ensure that you and employees comply with all H&S requirements in the execution of their duties.
Drive customer satisfaction by ensuring that all activities are customer-centric and value-adding.
Ensure that WIP is managed by correctly allocating costs and invoicing work at the earliest opportunity whilst adhering to the Company's work instructions and procedures.
Coordinating regular meetings with the managers to ensure their profitability and efficiency.
To manage, develop, and motivate employees in accordance with Company policy and culture.
Overseeing and maintaining compensation plans for all employees as per the company policy.
Ensure that all Group policies and procedures are adhered to and that all legislation is complied with.
Ensure that the dealer is run as efficiently as possible.
Qualification and Job Experience
Business Management Degree or related qualification.
Minimum 5 years industry management experience (preferably commercial trucks).
Key Competencies
Entrepreneurial and commercial thinking.
The ability to work in and adapt to a multi-cultural working environment.
Good written and verbal communication skills.
MS Office - Word, Excel, PowerPoint, etc. (Intermediate to Advanced).
Good presentation skills.
Sound business knowledge.
Good people skills.
Good negotiation skills.
Good planning and organizational skills.
Proven managerial skills.
Ability to maintain good customer relations.
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