Purpose of the Job Ensure that the key performance indicators are carried out at all times, namely, customer retention, customer service profitability, people management, fleet care and appearance, and sales/cash sales growth.
Key Responsibilities Value Truck Rental Operational Oversee quality checks of rental agreements Oversee monthly rental agreements, sequence declaration/Doc con for manual rental agreements Ensure that all the rental agreements are submitted to invoicing on time Verify the P&L and GL monthly; ensure MRP is done before prelims Control and manage assets Oversee the day-to-day activities of the branch Ensure wages and overtime are monitored Ensure monthly reports are compiled Minimise credit notes Oversee the management of all stationery in the department Oversee updated Doc con and manual rental agreements to submit the declaration to invoicing by the 2nd of each month Follow up on any outstanding contracts Consolidate reports Check fuel consumption reports and tracking for overspeeding Report misconduct to HR and follow through Ensure all Embrace reports are printed and scrutinised to ensure all rental agreements were actioned and submitted for billing Monthly overview of consolidated reports Verify trip sheets and overtime daily on Jarrison Ensure reports from Jarrison are printed on all staff to submit weekly and monthly paid employees Ensure internal and external rental agreement handover sheets are completed Ensure email copies of the internal handover sheet are regularly sent to the invoicing department, and all rental agreements are scanned to the Embrace folder once the costing estimate is complete Ensure all rental agreements are captured and filed and the rental agreement sequence control book is used to ensure all rental agreements are accounted for Ensure the handover sheet with all rental agreements (internal and external) as per the list is filed together Handle queries from invoicing Ensure fines are recovered and resolved Ensure all abuse recoveries are done on Embrace Create and receipt orders for VTR Bloemfontein on Embrace and keep on file Ensure follow-up with the invoicing department to ensure all scheduled billing for customers was completed and processed in the correct month Ensure all internal billing schedules are sent to the respective managers Oversee the monthly rental agreement sequence declaration Ensure accident claims are logged and maintained until closed on My Business and recoveries are done where applicable Ensure abuse recoveries are done Ensure Nedfleet and EDC accounts are reconciled as per the statement and billed to customers where applicable Completion request for application for permit for approval Ensure permit orders are created on Embrace for cross-border trips Ensure receipt orders, once invoiced, have been handed to the administrator Ensure filing is in sequence, neat and tidy, and boxes are properly labelled Verify, check, and update the asset register on a monthly basis for office furniture, computers, etc.
Report faulty equipment to IT and follow through until completion Maintain professional conduct Assist in relevant operations/operational functions as required Oversee the raising and converting of all sub-hiring orders on Embrace Approvals and labour requests on My Business Follow through on services and vehicles in the panel shop/workshop to ensure branding of vehicles is up to standard Check workshop job cards and costing and attend tyre scrap meetings Customer visits Ensure breakdowns are kept to a minimum and actioned timeously to prevent delays Ensure housekeeping standards are maintained Ensure Health and Safety requirements are adhered to Assisting with any other additional tasks or duties that are reasonably requested by management.
These tasks will be within the scope of your capabilities and aligned with the overall objectives of the organisation Ensure training and regular meetings take place Ensure that the POPIA Act is met within the branch Petty cash control and submission are done weekly Requesting additional fleet as per SOP Monitor wash bay equipment, stock levels, and housekeeping Value Express Operational Oversee and ensure requirements are met by Express staff/OPS Service standards maintained All administration monitored Verify the P&L and GL monthly; ensure MRP is done before prelims Ensure Nedfleet and EDC accounts are reconciled as per the statement and billed to customers where applicable Monitor fuel consumption and speeding Ensure accident claims logged and documentation submitted are maintained until the claim is closed on My Business Receiving & dispatch monitored by OPS Handover to 3rd party regional deliveries manifests created for all deliveries; no deliveries without manifest; ensure mobile devices are in working order and maintained daily Sequence control administration Parcel collections & capturing are actioned by OPS Consistent Service Standards Prompt attention to customer needs POD administration and submission weekly/daily as required 3rd party delivery PODs are checked POD handover register/sheet Stationary administration & stock control in place Embrace orders only if applicable for stationary orders Report weekly on OPS and WIP Housekeeping Daily communication on any problems Filing Customer quotes and enquiries Minimum Requirements Grade 12 (Matric) Skills Required Management of all functions of Truck Rental Interpersonal skills Supervisory skills Leadership and management skills Analysis of financials Administrative skills #J-18808-Ljbffr