Job title : Branch Manager Job Location : Eastern Cape, Port Elizabeth Deadline : December 07, 2024 Quick Recommended Links Jobs by Location Job by industries KEY RESPONSIBILTIES Sales & Business Development: Develop and execute a local sales strategy to achieve revenue targets.
Identify new business opportunities, including expanding the customer base and exploring new markets.
Monitor market trends and competitor activities to adapt sales strategies accordingly.
Build and maintain strong relationships with key customers, contractors, and builders.
Operations Management: Oversee daily branch operations, including inventory management, logistics, and supply chain coordination.
Ensure the branch complies with company policies, procedures, and safety standards.
Monitor and optimize the branch's performance metrics, including sales, profitability, and customer satisfaction.
Manage vendor relationships and ensure the timely procurement of materials.
Team Leadership & Development: Lead, mentor, and motivate a team of sales professionals, customer service representatives, and operational staff.
Conduct regular performance reviews, set objectives, and provide training and development opportunities.
Foster a positive and collaborative work environment that encourages teamwork and high performance.
Customer Service: Ensure exceptional customer service by addressing customer inquiries, resolving issues, and providing expert advice on materials.
Implement customer feedback mechanisms to continually improve service quality.
Financial Management: Prepare and manage the branch budget, including sales forecasts, expenses, and profitability targets.
Analyze financial reports and make data-driven decisions to improve branch performance.
Implement cost-saving measures and ensure the branch operates within budget.
Compliance & Safety: Ensure that all branch operations comply with relevant laws, regulations, and industry standards.
Maintain a safe work environment and enforce health and safety policies.
Reporting & Communication: Prepare and submit regular reports on branch performance, sales, and other key metrics to the Regional Manager/CEO.
Communicate company goals, initiatives, and updates to branch staff.
SKILLS, QUALIFICATIONS AND EXPERIENCE Education: Bachelor's degree in Business Administration, Sales, Operations Management, or a related field (preferred).
Experience: Minimum of 5 years of experience in sales and operations management, preferably in the steel, construction or building materials industry.
Prior experience in roofing materials is a plus.
Skills: Strong leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in inventory management, logistics, and financial analysis.
Ability to develop and implement effective sales strategies.
Knowledge of market trends.
Sales / Retail / Business Development jobs